To help protect your account from fraud or abuse, Microsoft temporarily locks accounts when unusual activity is noticed. …Īfter the text arrives, enter the security code into the web page.Ĭhange your password to complete the unlocking process.īesides, Why is my Microsoft account locked? Go to and sign in to your locked account.Įnter a phone number to request a security code be sent to you via text message. Go to to recover your account and reset your password.Įnter the email address of your blocked account and the characters you see on the screen and select Next.Īlthough, What do I do if my Microsoft account is locked?
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